Creating Conversations that Matter
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Safety Conversations

The concept of meaningful conversations has taken hold in the safety, health and environmental industry. My article, co-authored with Rosa Carrillo, is the cover story in the Professional Safety Journal January 2015. See

The essence:

• Drift and weak signals (clues to potential incidents) are often hidden. Even when known, strong sociocultural barriers prevent people from talking about them.

• This article explores research that supports the need to encourage, equip and coach managers and supervisors on the art of conversation with their employees as the most influential form of communication.

• The research areas include social neuroscience, relationship psychology, complexity, drift, weak signals, information management through relational coordination, and the role of leaders in managing and influencing behavior. The authors combine these concepts into a direct approach to managing the human/organizational factors of safety performance.

Curious about your own experiences with conversations that have made a positive impact on safety.


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